Support / 支持

涨涨蛙支持

在这里查找常见问题的解答,或直接联系我们获取帮助。 / Find answers to common questions or reach out to us for help.

FAQ / 常见问题

收入数字不动了怎么办? / Why did the earnings counter stop?

如果你使用的是"工作模式",收入只在设定的工作时间内计算。非工作时间(下班、午休、周末)数字不会增长。你可以在"我的"页面切换为"演示模式"来体验 24 小时持续计算。 / In Work mode, earnings are only calculated during your set work hours. Outside work hours (after work, lunch break, weekends), the counter pauses. Switch to Demo mode in the Profile tab to see continuous 24-hour calculation.

如何修改月薪和工作时间? / How do I change my salary and work hours?

打开底部第三个标签"我的",在收入卡片中拖动滑块调整月薪,点击工作时间、午休时长、月工作天数等选项即可修改。所有设置即时生效,无需保存。 / Open the third tab "Profile" at the bottom. Drag the slider to adjust your monthly salary. Tap on work hours, lunch break, or work days to modify them. All changes take effect immediately.

支持哪些货币? / What currencies are supported?

涨涨蛙支持 15 种货币:人民币、美元、欧元、日元、英镑、港币、韩元、新台币、新加坡元、澳元、加元、瑞士法郎、印度卢比、泰铢、越南盾。汇率会自动更新,离线时使用内置备用汇率。 / upupfrog supports 15 currencies: CNY, USD, EUR, JPY, GBP, HKD, KRW, TWD, SGD, AUD, CAD, CHF, INR, THB, and VND. Exchange rates update automatically; built-in fallback rates are used when offline.

小组件不显示数据怎么办? / The widget shows no data — what should I do?

请确认在"我的"页面中已开启"桌面小组件"开关。如果仍无数据,尝试移除小组件后重新添加。小组件每分钟更新一次数据,首次添加可能需要等待片刻。 / Make sure the "Widget" toggle is turned on in the Profile tab. If it still shows no data, try removing and re-adding the widget. The widget refreshes every minute — it may take a moment after first adding.

我的薪资数据安全吗? / Is my salary data safe?

完全安全。你的薪资和所有设置数据仅存储在设备本地,不会上传到任何服务器。涨涨蛙不收集任何个人信息,详见我们的隐私政策。 / Absolutely. Your salary and all settings are stored locally on your device and are never uploaded to any server. upupfrog does not collect any personal information — see our Privacy Policy for details.

简体中文

联系支持

无论你遇到收入计算、换算、小组件还是其他方面的问题,我们都乐意帮助。请通过邮件联系我们,我们会尽快回复。

[email protected]

为了更快定位问题,建议在邮件中附带以下信息
  • 设备型号(如 iPhone 16、iPad Air 等)
  • iOS / iPadOS 版本号
  • 涨涨蛙版本号
  • 问题的详细描述及复现步骤
  • 相关截图(如有)
English

Contact Support

Whether you're having trouble with earnings calculation, conversion, widgets, or anything else, we're here to help. Drop us an email and we'll get back to you as soon as possible.

[email protected]

To help us resolve your issue faster, please include
  • Device model (e.g., iPhone 16, iPad Air)
  • iOS / iPadOS version
  • upupfrog version
  • A detailed description and steps to reproduce the issue
  • Screenshots, if available